tmt Privacy Policy

This Privacy Policy explains how tmt collects, uses, stores, and protects the personal information of players who register and use the platform in the Philippines. By creating an account or continuing to use any part of the tmt platform — including Sports, Live Casino, Bingo, and Withdrawal services — you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and in line with applicable Philippine data protection regulations. This policy may be updated from time to time, and we will notify registered players of any material changes by posting the revised version on this page. We encourage you to review this page periodically to stay informed about how your information is being handled.

When you register for a tmt account, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also collect copies of government-issued identification documents to confirm your eligibility to use the platform. When you make deposits or request withdrawals, we collect transaction details including payment method information, amounts, and timestamps — though we do not store full card numbers or sensitive banking credentials directly. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. All information collected is limited to what is necessary for operating your account, processing transactions, and complying with our legal obligations under Philippine law.

tmt uses the personal information we collect primarily to operate and manage your account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity as required by applicable regulations. We also use your data to communicate with you about your account, respond to support enquiries, and send important platform updates or policy changes. Where you have opted in, we may use your contact details to send you relevant promotional information about tmt platform features — you can opt out of marketing communications at any time by contacting [email protected]. Your data may also be used to detect and prevent fraud, money laundering, and other prohibited activities on the platform. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

tmt does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services, and under strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally obligated to do so. If tmt undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We will always aim to minimise the amount of personal data shared with any third party and ensure appropriate safeguards are in place before any transfer occurs.

tmt takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the tmt platform is encrypted using industry-standard protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities. Payment information is processed through secure, PCI-compliant channels, and we do not store sensitive financial credentials on our own servers. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage all Philippines players to use strong, unique passwords and to keep their account credentials confidential at all times.

We retain your personal information for as long as your tmt account remains active and for a reasonable period thereafter, as required by applicable Philippine regulations and our internal compliance obligations. Transaction records and identity verification documents may be retained for a minimum period as mandated by relevant financial and gaming regulations in the Philippines. If you request the closure of your account, we will deactivate it promptly and begin the process of securely deleting or anonymising your personal data, except where retention is required by law. Data that is no longer needed for its original purpose will be securely destroyed or anonymised so that it can no longer be linked to you. If you have questions about how long specific categories of your data are retained, you may contact us at [email protected] for clarification.

As a player based in the Philippines, you have the right to request access to the personal information tmt holds about you, and to ask for corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you believe your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.

The tmt platform uses cookies and similar tracking technologies to provide a functional and personalised experience for players in the Philippines. Essential cookies are required for the platform to operate correctly — for example, to keep you logged in during a session and to remember your preferences. We may also use analytics cookies to understand how players navigate the platform, which helps us improve usability and content relevance over time. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external advertising networks. By continuing to use the tmt platform, you consent to our use of cookies as described in this section.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tmt handles your personal data, please reach out to our support team by email at [email protected]. We respond in Philippine English and aim to address all privacy-related enquiries within one business day. For general platform questions, the FAQ page may already have the answer you need. If your concern relates to responsible gaming or account management, please visit the Responsible Gaming page for dedicated guidance. tmt is committed to transparent, respectful communication with all players in the Philippines and will always handle your privacy enquiries with care and professionalism.